Refund, Return & Cancellation Policy
Last updated: October 30, 2026
This policy applies to Dream MKRS apparel, merchandise, digital products, courses, virtual workshops, mentorship programs, and in-person classes and events.
Please review the product description and any clearly disclosed purchase-specific conditions before checkout. Nothing in this policy limits your rights under applicable law.
1. Apparel and Merchandise
All apparel and merchandise sales are final, except for damaged, defective, incorrect, or materially misdescribed items, or as otherwise required by law.
We do not accept returns or exchanges for changes of mind, ordering the wrong size or color, or personal preference. Please review sizing charts and product details before ordering.
Damaged, Defective, or Incorrect Items
Email dreammkrsinc@gmail.com as soon as possible, preferably within seven days of delivery. Include your order number, a description of the problem, and clear photos when available.
This requested reporting timeframe does not limit rights provided by law.
For a verified issue, we will provide an appropriate replacement or refund at no additional cost. If a return is needed, we will provide instructions and cover necessary return shipping.
Order Changes and Cancellations
Contact us promptly if you need to change or cancel a merchandise order. We cannot guarantee changes once production, processing, or shipment begins. This does not affect cancellation rights related to shipping delays or other legal protections.
Delayed or Missing Shipments
Contact us if your order has not arrived as expected.
If we cannot ship within the promised timeframe, we will notify you and provide the option to accept the delay or cancel the unshipped merchandise for a full refund, as required by law.
A tracking status does not automatically resolve a delivery dispute. We will review missing-package concerns with you and the fulfillment or delivery provider.
2. Digital Downloads and Self-Paced Courses
Digital products and self-paced courses are non-refundable once files are delivered or course access is provided, except as required by law.
Refunds are not provided solely because you change your mind, do not use the materials, or decide the product does not suit your preferences.
If a download is corrupted, access is missing, or the product materially differs from its description, contact dreammkrsinc@gmail.com. We will work to restore access, provide a corrected product, or issue an appropriate refund when the issue cannot be resolved.
If a purchase has not yet been delivered or made accessible, contact us promptly about cancellation.
3. Virtual Workshops, Live Courses, and In-Person Classes
Registration payments are non-refundable for participant cancellations, missed attendance, late arrival, scheduling conflicts, or unused participation, except as required by law or a more flexible policy stated with the offer.
Participant-side internet, device, or software problems do not automatically qualify for a refund.
Transfers, credits, recordings, and make-up sessions are available only when expressly offered or approved in writing.
4. Monthly Mentorship — $49 per Month
Monthly Mentorship renews automatically at $49 per participant each month until canceled.
Payments already processed are non-refundable, including for missed classes or unused participation, except as required by law. We do not provide prorated refunds when you choose to cancel partway through a paid billing cycle.
Cancellation stops future renewals. Your teen may continue participating through the end of the current paid monthly billing cycle.
5. Annual Mentorship — $490 per Year
Annual Mentorship renews automatically at $490 per participant every 12 months until canceled.
Payments already processed are non-refundable, including for missed classes or unused participation, except as required by law. We do not provide prorated refunds when you choose to cancel partway through a paid annual billing cycle.
Cancellation stops future renewals. Your teen may continue participating through the end of the current paid annual billing cycle.
The two included months are part of the 12-month plan and have no separate cash value.
6. How to Cancel a Subscription
Cancel before your next renewal through your customer account’s subscription settings.
If you cannot access that option or need assistance, email dreammkrsinc@gmail.com with the purchaser’s name and the email address used at checkout.
A cancellation received before the next renewal stops that renewal. Missing classes, deleting emails, or no longer using a program does not cancel a subscription.
7. Cancellations or Changes by Dream MKRS
If Dream MKRS cancels a workshop, class, or event, we will offer a replacement or rescheduled session. If no suitable alternative is available, we will refund the affected registration or the proportionate amount attributable to the undelivered portion of a package or subscription.
If we materially change the date, time, location, or delivery format and you cannot participate, contact us to arrange an alternative or an appropriate refund for the affected service.
If we discontinue a course or program before delivering the purchased services, we will refund the unused prepaid portion attributable to services we will not deliver and stop future renewals.
These provisions also apply when cancellations result from weather, venue issues, instructor emergencies, or technical disruptions on our side.
8. Billing Errors and Approved Refunds
Contact dreammkrsinc@gmail.com if you believe you were charged incorrectly, charged more than once, or charged after a timely cancellation.
Verified billing errors will be corrected. This policy does not limit your rights regarding unauthorized charges.
Approved refunds are issued to the original payment method. Posting times depend on your bank or payment provider. Store credit will not replace a refund you are legally entitled to receive without your agreement.
9. Contact
For order assistance, product issues, cancellations, or refund questions:
Dream MKRS
Email: dreammkrsinc@gmail.com